10 May 2022

Refurbished phones conquer the market

The mobile devices industry continues to struggle with problems related to the availability of components for the production of technologically advanced equipment.

The production of new phones is associated with an increase in the amount of environmentally harmful electro-waste; at the same time, the prices of new smartphones and electronics are constantly rising. No wonder the mobile market and consumers are looking for alternative solutions – especially if they can be both eco and low-cost, such as refurbished telephones.


What does “refurbished” really mean?

It is often difficult to distinguish a refurbished device from a brand new one. They often look almost identical. What is different? The price. The cost of a refurbished phone is much lower. In the times of electronics becoming pricey, it is hard not to see a refurb option as extremely attractive.

It can also be observed when looking at global trends. According to experts, the global market of used and refurbished devices will grow by at least 10% in the coming years.[1] Renewed telephones are more and more often to be found in the commercial offers of telecoms, retail chains or even smartphones manufacturers themselves.


The ABC’s of refurbished phones

When deciding to buy a refurbished smartphone, it is worth paying attention to the so-called grades, i.e. the levels of phone refurbishment. There are 3 categories: A, B and C.

·         “A” category is a fully functional telephone, its screen does not contain the so-called dead pixels, i.e. the display is perfect. Up to three small, shallow scratches are allowed on the outer casing. In the case of the “A +” category, there are no such scratches at all.


·        For “B” category, a maximum of three deeper scratches and a maximum of five shallow scratches are allowed. There are no bumps and dents, and no dead pixels. The phone is fully functional.


·        “C” category – it is still a fully functional phone which can have up to five dead pixels on the display as well as shallow/deep scratches and possible abrasions/dents on the outer casing.



Eco Trend

Consumers are more and more willing to reach products from the secondary market. This confirms the growing popularity of platforms facilitating sales, replacement, swapping or purchase of the so-called second-hand products. For several years, also the biggest market players have been intensely contributing to the circular economy trend. The goal is to reduce production having negative impact on the natural environment. This trend also includes the smartphone industry. Refurbishing phones already present on the market allows, among others, to minimize raw materials consumption,  e-waste production levels and greenhouse gas emissions.


Half of all old phones end up in the drawer…

According to a study ordered by Digital Care, consumer awareness of what can be done with an old phone is still too low. Almost half of the respondents (49.2%) admitted that they still keep their previous mobile phone at home, one third sold it, and 13.6% returned it to a specially designated point. The vast majority of respondents, as much as 84.8%, consider the battery to be the most environmentally hazardous part of the phone, and more than half (57.7%) are aware that the phones also contain other valuable raw materials that can be recovered and reused. Despite being aware of the possibility of recycling mobile phones, the respondents did not know where they could return their old phones (67.9%).


Ecological, economical and still under guarantee

Buying refurbished devices is good for both the environment and our wallet. In addition, all phones refurbished by Digital Care have a 12-month guarantee! You do not have to worry about your refurbished smartphone breaking down during use and you bearing the repair cost.


[1] https://www.mordorintelligence.com/industry-reports/used-and-refurbished-smartphone-market

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