Digital Care implements the display protection program with the Croatian Tele2 and launches its fifth foreign contract
Croatian telecom Tele2 started sales of the “Display Protection” product provided by Digital Care and AmTrust. As part of the product, Tele2 customers will receive comprehensive protection of the device’s display in case of accidental damage. Tele2 is the fifth foreign partner of Digital Care.
The insurance covers new phones, smartphones and tablets purchased from Tele2 when signing the contract for telecommunications services. The customer will receive help in case of accidental, mechanical damage (breakage or cracking) of the display resulting from sudden, unforeseen external events.
Devices are protected up to the original purchase price of the device. The insurance covers the costs of repair as well as the organization and cost of transport. The repair is organized by Digital Care in the door-2-door system – the courier at the request of the Help Center will pick up the device from the place indicated by the customer and return it after the repair.
The insurance period is 1 month and it is automatically renewed. The first 30 days of protection are free for the customer, and the premium of HRK 19 for each subsequent month is added to the invoice for Tele2 services.
“Tele2 is our fifth foreign partner. At the moment, we have over 2 million customers in Lithuania, Latvia, Russia, Italy and, of course, in Poland. We are pleased that Tele2 decided to entrust us with the protection of their clients’ devices and that we will be able to offer our services also on the Croatian market. We strive to achieve the position of an international leader in the protection of mobile devices and soon our customers will be able to use our services on other markets. “- said Alexander Wistuba, President of the Digital Care Board.
Digital Care is responsible for comprehensive customer service and claims handling in Croatia, while insurance cover is provided by AmTrust International Underwriters DAC.
Digital Care is the largest provider of mobile device protection services on the Polish market, operating since 2012. It cooperates with telecoms, mobile device manufacturers and their distributors. Currently, the company operates in Poland, Lithuania, Latvia, Russia, Italy and Croatia and has over 2 million customers worldwide.
Digital Care enters Latvia
18 October 2016
The Polish leader of insurance services for mobile devices continues to expand into the Baltic States. In July, Digital Care entered the Lithuanian market to offer its product to the residents of Latvia. In both countries, the company established cooperation with Bite telecommunications operator, providing it with its flagship program – display insurance for smartphones […]Read more
Plus introduces protection services for business clients in cooperation with Digital Care
22 December 2017
Plus mobile network introduced two services dedicated to business customers – “Device Service for Business” and “Display Service for Business”. They are available both for customers who decide to buy new devices along with telecommunications services in the Plus network, as well as the device alone.Read more
Polish mobile protection services leader enters Lithuania
8 August 2016
Digital Care, the leader in protection services for mobile devices in Poland, started cooperation with the Lithuanian mobile network Bite, providing services in the Baltic States. The operator introduced a new package of services to his offer with display insurance included. Entering the Lithuanian market is the first step in the foreign offensive of the […]Read more